Enrollment: When you enroll to Internet Banking, we authorize the access to your accounts after validating that the information you entered was correct. To confirm your access, we send you a confirmation e-mail and you can start using Internet Banking right away.

Sign-on: When you sign-on to Internet Banking, the information is sent encrypted via SSL (Secure Socket Layer). For improved security, we require a double authentication method, where we will first ask for your username and password and after authenticating these, if you select remember your computer, we’ll place a token for identify your computer or if you select share or public computer we’ll ask you one of three secret questions.

Personal Information: We will never ask for your personal information via e-mail. Fraudulent e-mails, or phishings, generally send you an urgent notification that your information has been lost. We have advanced backup systems that ensure your personal information is stored securely.

E-mail alerts: If you change your password or your connection parameters, we will send you an e-mail alerting you of this change.

Session: As an additional security measure and to prevent unauthorized access to your accounts, Internet Banking sessions expire after 5-30 minutes of inactivity.